Google Workspace and Gemini are being used across a wide range of organizations, not just large enterprises. The customer stories span:

• Small and mid-sized businesses – for example, local franchises, boutique retailers, training franchises, and small creative studios use Workspace to collaborate and manage growth.
• Large enterprises and financial institutions – banks, insurers, and global brands use Workspace to improve collaboration, reduce costs, and support compliance.
• Public sector and cities – municipalities and city governments use Workspace and Google AI to modernize services and better support citizens.
• Healthcare and education – hospitals, medical groups, and universities use Workspace to coordinate care, protect data, and support remote learning.
• Frontline and field workers – logistics companies, retailers, and utilities connect frontline employees with head office using Workspace tools.

The common thread is that teams use Google Workspace to work better together, whether they are a small nonprofit or a Fortune 500 company.

Customer stories highlight several concrete ways teams are using Gemini with Google Workspace to reshape everyday work:

• Content creation and editing – Some businesses report cutting time spent on product descriptions from 30–40 hours per month down to just a few hours by using Gemini to draft and refine copy in Docs and Gmail.
• Campaign performance – Marketing teams are using Gemini to curate proactive, context-driven insights, leading to measurable ROI improvements for short-term campaigns.
• Data and forecasting – Companies use Gemini in Google Sheets to forecast demand, organize orders, and analyze large datasets, making tasks like budgeting and planning faster and more accessible.
• Knowledge management – Teams rely on Gemini Notebook and the Gemini app to summarize information, generate structured first drafts, and keep colleagues up to date without manual rework.
• Customer communication – Some organizations use Gemini in Gmail to summarize long email threads and generate responses, so staff can focus on higher-value work.

Across these use cases, the pattern is consistent: Gemini helps reduce routine work, surface insights faster, and free people to focus on more strategic tasks.

Google provides several resources to help organizations adopt Google Workspace and AI capabilities effectively:

• Guides and tutorials – Step-by-step resources and best practices on “AI learnings for work” to help teams understand how to use Workspace and Gemini in real scenarios.
• Training and certification – Both on-demand and classroom training options are available so teams can learn at their own pace or in structured sessions.
• Online events and webinars – Regular digital events where Workspace experts share tips, demos, and customer examples.
• Gen AI At Work event series – In-person events focused on how AI is reshaping work, with real-world use cases from leading organizations.
• Customer success stories and blog – A large library of case studies and articles showing how different industries use Workspace and Gemini, from frontline workers to global enterprises.
• Referral program – A program that lets you earn rewards by referring Google Workspace to others.

Together, these resources are designed to help organizations move from initial adoption to ongoing, AI-enabled ways of working.